FAQs

Clear Answers to Common Queries

Frequently Asked Questions

Find quick answers to the most common questions about our services, process, and support.

To get the best shots, we recommend decluttering spaces, turning on all lights, and making sure the property is ready to shine. We’ll guide you through the process and ensure the property looks its best before we start.

Yes! We offer a social media package that includes creating, posting, and managing content on platforms like Instagram, TikTok, and more. We also provide content creation for personal branding or business events.

Absolutely! We want to make sure your property is shown in the best light possible. Feel free to share any specific requests for shots or features you’d like highlighted, and we’ll tailor the media to your vision.

Yes, depending on availability and the type of service required. Additional fees may apply.

We primarily serve the Durham Region and GTA, along with other cities including Toronto, Ajax, Pickering, Markham, Whitby, Oshawa, Courtice, Bowmanville, Clarington, Kawarthas, Stouffville, Uxbridge, Port Perry, Brighton, Scarborough, Port Hope, Peterborough, Cobourg and Newcastle. But, we’re open to traveling for special projects.

Booking is simple! You can either contact us through our website or give us a call. We’ll discuss your needs, schedule a time, and get everything set up from there.

Our standard package—including photos, standard videos, and floor plans—is delivered within one business day. For our premium and luxury packages (homes over 3,000 sq. ft.), turnaround time may take up to two business days to ensure top-tier quality. For add-on services like Instagram tour reels and high-end cinematic videos, delivery is typically within two business days as well.